University of Minnesota
Master of Science in Software Engineering

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Student Support Services

SE Classroom
Program Office
Textbooks and Course Materials
Lunches and Refreshments
Technology Services
Suppressing Directory Information

SE Classroom

SE classes are usually held in room 3-111 or 2-260 in the Computer Science Building (EE/CS). Seminars will normally be held in one of the lecture halls, 3-210 or 3-230 in the EE/CS building. Occasionally, classes may be held in other facilities to take advantage of laboratory equipment or other specialized capabilities. Students are asked to be flexible when alternative classrooms are used for a given class session. For individual or group study, there are many spaces available on campus for study groups, in the EE/CS building, in Walter Library, and in Coffman Union. In some cases it may also be possible to reserve a conference room for group study sessions; contact the program associate for details.

Program Office

Photocopier, Fax, and Supplies

The photocopier, and supplies in the UMSEC office are available to students for class work only. Instructions for duplicating can be found on the photocopier. Copies should be double-sided, when possible. If there are questions on operating the machines or obtaining other supplies (paper, etc.), please contact a support staff member for help.

Textbooks and Course Materials

Books and other written materials are provided by the program. Program staff will distribute these materials to students prior to the start of each academic semester, or as soon they are available.

Students are responsible for obtaining web-based materials, and any course materials distributed during a class absence. Students are encouraged to keep all textbooks given during the program, as some faculty re-use or reference texts distributed earlier in the program. In case of loss or theft, program staff will try to accommodate students but are not required to replace lost or stolen textbooks.

Consult the syllabi and course outlines provided by the faculty members for complete course details.


Parking at the University is conveniently located in the East River Road Garage. From there, the tunnel system can take you all the way to Moos Tower or the Washington Avenue Ramp, across the street from the EE/CS building. To gain access on Fridays and Saturdays, students should use the electronic parking card issued at the beginning of the term. Note: If a card is swiped on the way into the lot, it must be swiped again on the way out (even if the gate is open). Parking cards cannot be used to access the garage on Mondays - Thursdays.

On non-class days student parking cards will not activate the gate and students are responsible for any parking fees except in special circumstances.

There is $25.00 fee to replace a lost or stolen electronic parking card. Students are expected to return the parking card at the end of the SE program. Students who do not return their parking cards will be assessed a $25 fee. A hold may be placed on the release of their diploma until the fee is paid.

Lunches and Refreshments

There are many establishments within walking distance of the CS building where a decent meal can be found. There is a food court in Coffman Union, and one in the DinkyDome on University Avenue and 15th Ave., cafeterias in Nolte and the lower level of Moos Tower (across Washington Ave. from the CS building), and many commercial places in the Stadium Village area east of the CS building along Washington Ave.

Technology Services

Computing Resources

Students and faculty in UMSEC-supported programs have access to many computing and internet information resources. These are provided to enhance the education of students and are subject to University policy regarding proper use.

The University provides a wireless network in most buildings, including the EE/CS building, for internet access. Use of the wireless network is subject to the needs of each instructor. Abuse of the network or equipment (see the University policy) could result in disciplinary action (see Student Conduct Code).

Each student will have an account on the ITLabs systems. It is up to the individual student to activate the account each semester if they wish to use it. The account will allow you to set up web pages, and is accessible through secure shell (ssh) and in a number of open labs on campus.

The University provides antivirus software free-of-charge to all students. Students are expected to keep their personal machines up-to-date (e.g., system software, virus definition files) if they are using the University network. The University strictly enforces anti-virus measures and routinely shuts off access to networks if any machine is found to be infected.

Email Accounts

Students are given a University of Minnesota email account at the start of their program. Email is the preferred mode of contact for most staff and faculty. All email communications from UMSEC to students will be to this University email account. If students forward their University accounts to another email account, UMSEC will not be responsible for any forwarding errors that may result. Students are responsible for checking their University accounts regularly, particularly before scheduled class dates. Please note, students will be held accountable for missing important deadlines or directions given in email transmissions. If no email messages are received on a University account for one week, please contact the program staff to ensure that the account is working properly.

UMSEC maintains group email lists for each class. If specialized mailing lists are required for particular courses or study groups, requests should be made to the program support staff. Transmissions using these mailing lists should pertain to course work and related topics only. Students will be held accountable for items sent via a UMSEC mailing list.

University of Minnesota student email accounts will remain active for a minimum of three semesters after the last term in which you were registered. Your inbox MAY remain active for up to five years after your last registration as long as you access it at least once every 6 months. For more information, see the Notice of Internet/E-mail Account Status for Graduating Students. University email accounts may be kept active as a benefit of the University of Minnesota Alumni Association.

Initializing an Email Account

Before it can be used, the student email account must be "initialized." This process allows students to specify the first password for their account. The account may be initialized via the internet by providing the following information:

  • Social Security Number
  • Student ID Number
  • Birthdate

Students who are not able to supply the above information (e.g., those who do not have a Social Security Number), will have to initialize their accounts in-person, with photo ID, at any public computer lab. See the information about lab hours and location.

Managing a Student Email Account

Please visit the internet account options page to review or change current email settings (Username and Password are required).

Email Account Information

This section verifies User Name and Official Name in the University of Minnesota's electronic directory. In this section, please note the link "your unique identifiers and servers." This is a link to server addresses and other email account details.

Password Change

Students use this section to change their password.

Set Email Forwarding

To forward to another account, please use this section. It is recommended that students set their mail to be forwarded to a primary (either work or home) email address, so they don't have to configure their email client software.

Set Nickname

Students may specify a nickname to help others find them when searching the Student-Staff Directory.

Suppress Directory Information

Click here for more information about directory suppression.

Set Fax, Pager, Mobile Phone

Students may add information including fax, pager, and mobile phone numbers here.


If a student has a personal homepage, he/she may indicate its URL here.

Configuring Email clients

Check here for help configuring an email client.


LUMINA (Libraries of the University of Minnesota Integrated Network Access) is an on-line catalog of the holdings of the University of Minnesota libraries. Through LUMINA, students can also access on-line databases which contain abstracts of selected periodicals. Examples of such on-line databases include Current Contents, FirstSearch, and BRS Search.

University of Minnesota Computer Facilities and Resources

A number of computer facilities are available at the University of Minnesota. However, not all are available for students in UMSEC-supported programs to use free of charge. If a computer lab is required for a course, UMSEC will secure lab access for students in that course. Individual students who want to access computer labs outside the itlabs system on their own may be required to pay an additional fee to the University. Please consult with the program support staff regarding which computing facilities are accessible without additional charge. Equipment, software, and services vary somewhat from lab to lab. Students looking for a specific piece of software or equipment should call the lab to find out what is available. Information about computer lab hours can be accessed here.

Students can purchase computer hardware, software, and high-speed internet access at an academic discount through TechMart. There is also a separate discount purchasing program for Microsoft software. Check out the Microsoft® Academic Select Program for more information. The Academic Computing Service provides pre-sale and post-sale technical support.

Academic Computing staff in 152 Shepherd Labs (on the East Bank Campus) can provide a current price list and facilitate testing of different equipment models. See the TechMart homepage for information on pricing, ordering, and availability.

University Computer Services (UCS) also provides low cost repair services for hardware and will install software for a small fee. UCS also sells used equipment at reasonable prices. When nothing else works, they will also recycle equipment.

Getting Help

The IT Labs operator provides computer support for UMSEC students, faculty, and staff. Before contacting them, make sure you have looked through the ITLabs help pages.

The University's Computer and Information Services Helpline 612-301-4357 answers questions about email, internet, modems, hardware, and software. Hours are M-Th: 8 a.m. to 11 p.m., F: 8 a.m. to 5 p.m., Sat: noon to 5 p.m., and Sun: 5 p.m. to 11 p.m.

For students who wish to configure their own network connections, web pages, or similar computer-related items, check On-Line Guides for assistance.

Suppressing Directory Information

UMSEC follows University policy on the handling of student records and directory, or public, information. The following is considered directory information: name, college attended, name and year of degree received, work information (company, department, title, work address, and work phone, fax, and mobile phone or pager numbers), home address and phone number, email address(es). This information will be released according to University policy unless a student notifies UMSEC that some or all of the information is to be suppressed. UMSEC primarily uses this information to compile a password-protected student and alumni directory for networking purposes, enrollment and graduation news releases to local newspapers, and recruitment materials (usually student name, work title, and company only).

Students should contact their program support staff to alert UMSEC to suppress any or all of the directory information. Click here to suppress information from the University of Minnesota student directory.